Canada's Nortel Networks is set to jump into competition with Scandinavian rivals Nokia and Ericsson to address an estimated $650 to 700 million market to provide network management services for corporate customers in India.
In order to enhance its ability to help companies, service providers and cable operators focus on their businesses, Nortel on Monday started a customer network management centre for telecom and cable operators at Delhi, its first in Asia. Nokia and Ericsson already have similar centres in Chennai and Gurgaon respectively.
With the centre in Delhi, India joins similar facilities of Nortel in London and Raleigh, North Carolina, to provide network management, technology transformation and hosted application services for multi-vendor, multi-technology telecommunications networks serving both local and multi-national companies.
Sri Rajan, partner and a leading analyst Bain & Company India Pvt Ltd, said, "The NMS market in India will be the next wave of outsourcing following IT and business process outsourcing market. The telecom companies on an average make a saving of more than 35-40 per cent on their cost (through NMS). The NMS market in India is estimated to be a $650-700 million market."
Michael Pangia, president, Asia, Nortel said, "There's tremendous opportunity for cost savings and improved efficiency and performance through remote operation and management of networks and applications."
Nortel’s NMC is designed to help operators to get out of the day-to-day monitoring and maintenance of networks by optimizing performance, efficiency, reliability, security and cost.
"This new centre plays a critical role in differentiating us from our competition, making our business model cost-effective," said Dr Jai Menon, director, IT and Innovation, Bharti Airtel.