Not eating into their profits | india | Hindustan Times
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Not eating into their profits

india Updated: Jul 17, 2008 22:02 IST
Hindustan Times
Highlight Story

Soaring fuel costs have forced airlines to cut costs across the board. But where a scalpel would have sufficed, they have instead wielded a butcher’s knife. So, the Steel Age has made way for plastic on the cutlery front. There is less water to flush the loo. Presumably, they will soon encourage slimmer bottoms on seats to take the load off fuel consumption. But the mother of all cost-cutting drives is getting rid of the 5 per cent commission paid on ticket sales, threatening travel agents with extinction. And this has a bearing on an airline providing hot samosas or fried pastries with vegetables on board.

Investigative journalism indicates these samosas have been sourced from none other than the hapless travel agents. The latter, in a fit of ‘Gandhigiri’ — whatever that means — hit upon a novel form of protest by sending these piping hot snacks to airline staffers with a letter stating: “Please accept a sample of delicious samosas, which is a new line of business we are getting into, after our travel agency days are over...” adding that the agents would offer one samosa free for every ten that the airline bought, “with no other hidden costs or surcharges”.

Little did these protestors realise these far-from-repentant, penny-pinching airlines would take them up on this offer to cut their culinary costs even further.

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