Running from pillar to post to get details about First Information Reports (FIRs) lodged with the police or the status of cases may soon be a thing of the past, thanks to the computerisation of police stations across the country.
The Centre is planning to introduce a citizens' interface that will help people access details about cases at the click of a button as part of the computerisation programme.
Officials overseeing the Common Integrated Police Application (CIPA) project are of the view that FIRs, details of chargesheets, progress in investigations and reasons for delays should be made available in an e-format to ensure transparency.
"A person who has filed a complaint should be able to know the progress in a investigation and other data whenever and wherever he wants," Sharda Prashad, national coordinator of CIPA, said.
Such a step would bring in an element of transparency and enhance the efficiency of the police machinery as it will enable and empower citizens to keep a tab on the working of personnel at police stations, he said.
"If a person is able to get day-to-day details about the progress in a case, it will improve the performance of the police department and bring some sort of accountability in the system," said Prashad, who is also director of the National Institute of Criminology and Forensic Science.