The helpline run by the Education Department and SCERT has been flooded with frantic calls from students who have been unable to meet the high cut-offs at Delhi University.
Students anxious about their future are seeking information on universities, vocational courses and temporary jobs they can take up for now. Volunteers said that from an average of 35, the number of calls had more than doubled to 75. The work had increased to such an extent that the Education Department has increased the number of counsellors to four.
According to the officials, a number of students are upset over the fact that while their friends have been able to get admission in various colleges, they are still unsure of their future.
"Many students said they had followed the same pattern as their friends while preparing for the examination, but while their friends got good marks they couldn't. A number of them who have not been able to clear the engineering and undergraduate medical examinations wanted to know whether they should spend another year preparing for it," added the official.
A number of students have also been enquiring about part time jobs. "Many students who have got a seat in Delhi University are enquiring about part-time jobs to earn pocket money," said a counsellor.