Pakistan is resorting to cellular interference in some areas of Jammu and Kashmir and operators working in the state have taken up the issue with the Centre, a leading telecom company said on Thursday.
“We have highlighted the issue with the government and the government is supporting us on that. There is the issue of interference and the government will find a solution to it shortly,” Anil Gupta, regional business head, north, Aircel, told reporters.
Gupta said after the issue was raised by telecommunications companies operating in the state, the Centre has started testing the interference in the areas where such frequency is high. “We had received complaints about poor services in some areas because of the interference. Testing of the interference in those areas has been done and government is supporting us in testing. So, we are trying to see how best we can offer the services to our customers in those areas,” he said.
He said the company was also addressing the issue of call drops at the national level. “It is a normal thing which happens due to various reasons primarily due to expansion. But we are addressing the issue at the national level,” Gupta said.
Earlier, the company launched two innovative products for rapid growth of internet adoption in the state. Claiming the products were the first of their kind, Aircel introduced ‘Free basic internet’ for all new subscribers and ‘Unlimited data’ at the rate of nine rupees per day for the existing customers as part of the telecom operator’s strategy to push mobile Internet usage.