Passengers’ woes to mount as Mumbai airport crosses 40 mn capacity
With work yet to start on the Navi Mumbai Airport which is expected to be ready only in 2019, fliers from Mumbai are likely to be stuck with poor services despite paying a premium for the swanky airport, said industry experts.india Updated: Apr 21, 2016 12:41 IST
If you are a frequent flyer out of Mumbai, then brace yourself for unpleasant experiences at the Chhatrapati Shivaji International Airport, at least for another three years. And this, ironically, comes on the heels of the airport reaching a milestone of hosting 40 million passengers annually.
According to industry experts, long waits for fliers could get worse with the airport crossing its originally designed capacity of 40 million passengers a year. The airport has become the second Indian airport after Delhi’s Indira Gandhi International to join the list of global airports hosting more than 40 million passengers a year.
Passenger volume at Mumbai grew from 36.6 million in 2014 -15 to 41.7 million in the year that ended in March 2016.
Mumbai airport had the poorest punctuality record among the four private-run metro airports in the country, finishing at the bottom of the list almost every second month over the past two years.
With work yet to start on the Navi Mumbai Airport which is expected to be ready only in 2019, fliers from Mumbai are likely to be stuck with poor services despite paying a premium for the swanky airport, said industry experts. “Passengers did not have to pay airport charges such as user development fee and airport development fee until the airport was privatised. If one has to face long waits and mediocre services despite paying a premium why privatise them?” said a member of the Air Passengers’ Association of India.
The Mumbai International Airport Limited spokesperson did not comment on HT’s query on saturation