The Northeastern states are plagued by low tele-density and inadequate telecom services, hindering economic growth and development, a study said.
"In addition to the low tele-density, the quality of services in the region is also a matter of concern. The telecom network is inadequate to handle the traffic resulting in repeated congestion, a statement by Associated Chambers of Commerce and Industry in India (ASSOCHAM) quoting the study said on Thursday.
"Closely linked with the expansion and growth of IT is stable and quality infrastructure like telecommunication. The hilly region having a difficult terrain has limitation in terms of physical connectivity and has sparse habitations," it said.
Stating that the Nort East has only reached a nascent stage of e-governance, it said concerted efforts were needed for capacity building and technology upgradation to bring it on par with the rest of the country.
Billing disputes were frequent due to non-availability of online payment while the processing centre was outside the region, the study entitled 'Serving the Common Man through e-governance' said.