Jaya Agrawal, 25, said she felt cheated as four cows she bought turned out to be aggressive and didn't produce the assured amount of milk.
Aggrieved, Agrawal returned the cows to the seller Arjunlal Kaushik, 50, and demanded her money back. Kaushik, however, was reluctant to return any amount and instead tried to pacify the woman that the cows' behavioural changes were largely owing to the change of place.
"The cows will turn placid and submissive with the passage of time," Kaushik told Agrawal and suggested her to wait for few weeks.
She agreed. But the passing of time "didn't bring the change" in the behaviour of the cows. The peeved resident of Bilaspur in Chhattisgarh, Agrawal moved the consumer disputes redressal forum, citing that Kaushik sold the cows on false persuasion.
The price of each cow was Rs 15,000. "Kaushik guaranteed the cows were tamed with a placid nature and that each would yield 2-3 litres of milk daily. But the cows behaved in an offensive and hostile manner, chasing and butted us with horns," she said before the consumer court. She sought Rs 1 lakh as compensation citing fraudulent practice.
Observing the claims and records, the forum did not agree with Kaushik's contention and said there was no reason why the complainant shouldn't be believed.
The court ordered Kaushik to return Rs 60,000 to Agrawal, besides paying the additional amount of Rs 20,000 and the litigation cost of Rs 2,000 to her.