"A boy has been seriously injured. Please help us."
"We are often harassed by the police for none of our faults."
"Parents hardly take any notice of my performance in school. What should I do?"
These are the examples of just a few queries raised by children dealt by the volunteers at 'Childline' daily.
Reaching out to as many children as possible, the helpline number '1098' of Childline, which is accessible to one and all anytime and anywhere. But the awareness regarding this number is known to very few. And unfortunately those few are often warded off by the PCO owners as they are unaware of its importance.
"But now we have decided to spread the awareness among the PCO owners so that they too feel compassionate about the sufferings of children," said Santosh, a paraprofessional attached with the organisation.For the purpose, Childline is going to organise a meeting which will be headed by Deputy GM of Bharat Sanchar Nigam Limited. The meeting will take place at Sadhana Sadan on August 20 and it will be attended by most of the PCO owners of the city.
"They will be intimated about the fact that the number 1098 is toll free and they should not deny the children staying at platforms and even the ragpickers and those residing in slums to use the number. As a matter of fact, the PCO owners will now be recognised as the ones contributing to a social cause for which they will be awarded a certificate by Childline," said Santosh.
The volunteers are always on their toes to help the children. "We often reach to such children who are injured at the railway junction as they have none who could take care of them. Besides, there are multiple 'lost and found' cases which we have to solve," he added.
The children belonging to well-to-do families come up with the problems related to their teachers and their parents while the ragpickers and other hapless lots seek help for any illness, injury and other such miseries.