The Ministry of Overseas Indian Affairs (MOIA) has dispatched 65 showcause notices to registered recruiting agents after complaints were received from Indian workers working abroad.
Most complaints relate to non-payment, reduced or delayed payments, not getting jobs as promised, bad working conditions, denial of appropriate medical facilities and poor living conditions.
More than 60 complaints were also received by the ministry against unregistered recruiting agencies as well. These complaints were referred to the respective state police. Subsequently, the police have registered 14 first information reports (FIRs) against these agents. MOIA minister Vayalar Ravi said this in the Lok Sabha on Wednesday.
Three complaints have also been received against foreign employers. These employers have been blacklisted and their names have been put in the Prior Approval Category (PAC) list maintained by Indian missions abroad. They have consequently being debarred from recruiting from India.
There are 1515 registered recruiting agents operating in the country at present. These agents are spread across 20 states. When a complaint is received against a registered agent, the ministry first asks him address the problem of the complainant. If he fails to do so, the registration certificate of the agent is either suspended or cancelled.
And in some cases, where the conduct of the agent has to be specifically watched because of the nature of the complaint, the agent is placed on an internal watch list.
On complaints against illegal or unregistered recruiting agents, penal action is taken against them for violation of provisions of the Emigration Act, 1983, by referring the cases to the state police.