The Gurgaon police are on a major restructuring mode. Apart from setting up a single window system, there are bigger plans to tighten community policing, modernise the control room, having a website for Gurgaon residents and being connected through SMS. A strong contingent of 2,000-odd new recruits is also likely to join the existing force in the next couple of months.
Gurgaon police commissioner Mohinder Lal said residents of Gurgaon would no longer have to walk down to police stations to know the status of their complaints or their passport and arm license applications. "For this, all they would have to do is simply dial helpline no. 100 which will connect them to the new control room to be set up in 15 days time. The number of telephone lines at this control would be increased from the existing five to 30. The residents would be able to know the status of the complaints and FIRs filed by them. They would also be able to know the status of their passport or arms license application at the police station of their respective colonies," Lal said.
Lal said the number of police stations in Gurgaon has been increased from six to 23 and 2,000 new recruits who were undergoing training would join the force in the next two months. The state government has also assured to make available 40 more police control room vans for Gurgaon.
"The residents in distress would soon be able report cases of carjacking, chain snatching, burglary and robbery through SMS. The message received would be sent to the police station concerned for necessary action," he said.