Metro service on the Jahangirpuri-Gurgaon line were disrupted for half-an-hour on Friday after sparks in a metro coach led to passengers pushing the emergency button and stopping the train.
The passengers deboarded the Metro on Line-2 at 1:04pm which plies from Jahangirpuri to HUDA City Centre.
The incident happened between Arjangarh and Ghitorni metro stations when commuters noticed smoke inside the coach. They raised an alarm and the train was stopped at the Ghitorni station for passengers to evacuate. About 700 passengers were travelling by the train, said officials.
Even though the initial alarm was about a fire, the DMRC termed it as "sparking".
Five fire tenders were rushed to the spot. According to officials of the Central Industrial Security Force (CISF), the situation was brought under control before they arrived. They said it was a minor fire generated at the 'panel box' installed in the coach between the driver's cabin and the passengers' section.
"After taking it out of service, we immediately sent the train to the nearby Sultanpur depot to ascertain the reason of the spark at the panel box," a DMRC spokesperson said. He said such incidents had never happened before in a moving train.
"The whole process of evacuating the train and taking it out of service took some time, which led to service disruption on the line between 1.04pm and 1.35pm. As a precaution and safety measure, train movement was immediately stopped in this section. Two train trips got cancelled as the trains were running at a low lean-hour frequency on the line," a DMRC official added.
The incident, however, affected the metro operations in the line through the entire day. Even during evening peak hours many people had to wait at stations for trains towards Jahangirpuri for more than half an hour as metros were running at a very low frequency.
"I had to wait for half an hour to catch a train while trains on the parallel lime were arriving every two minutes," said Parul, a government employee.
Even the trains which finally arrived were jam-packed. "I had to get down at Central Secretariat but I was not allowed to get down by the wave of people who stormed into the coach," said a passenger.