As consumers make a beeline for the much-awaited high security registration plates (HSRP), the district administration is facing a tough time keeping pace with nearly 300 orders a day.
At present, only 150 plates are being dispatched daily by Linkutsav, the private company that manufactures these plates for the Haryana government on a contract basis.
The firm, which works out of a make-shift unit in Gurgaon, began work on July 12 with 10-odd employees.
Around 4,000 private vehicles are registered in the district every month making it difficult for the staff to meet orders.
"We work from Monday to Saturday from 9am to 6pm. But with so many pending orders, we are forced to work on Sundays too," said Kamal Piplani, centre head, Linkutsav (Gurgaon).
A set of HSRP plates for four-wheelers cost Rs 364 and Rs 121 will be charged for motorcycles, mopeds and tractors. Three-wheelers will have to pay Rs 161 while heavy commercial vehicles are required to pay Rs 280.
Keeping in mind customer satisfaction, the transport department has also made a provision that allows the commuter to penalise the service provider in case of any delay. If a plate is not delivered within four days of the receipt, the company will be fined Rs 75 on the fifth day.
Further delay will cost the firm R50 a day and the fine will be payable to the vehicle owner.