Last year, the Haryana Police had promised residents a dedicated Metro police force with 58 officers. However, all the city has got in the name of security is a bunch of 10 policemen deployed at the Iffco Chowk Metro station, responsible for all five stations on the Gurgaon-Qutub Minar line.
Moreover, apart from manpower issues, lack of basic infrastructure makes the situation worse. In the Millennium City, the only Metro station-based police station has no internet connectivity. Also, the police are yet to get assistance booths at each of the five Metro stations in Gurgaon to provide additional security and quick help.
The state government had given its nod to set up the police station in April 2011. The then police commissioner SS Deswal had announced that a total of 58 police personnel would be deputed, including one inspector, six sub-inspectors and around 10-12 women sub-inspectors. He also had promised a dedicated Gurgaon police booth at all the five Metro stations, with 10-12 policemen each.
However, at present, one SHO, two sub-inspectors, one woman constable and five constables are the only officials deployed at the Iffco Chowk Metro police station.
"They work for 16 hours in a day and there is only one woman constable for all the five metro stations. How can they manage law and order with such a force," said a senior police official on the condition of anonymity.
Earlier, the police department had claimed that the dedicated team, in addition to the CISF personnel provided by the Delhi Metro Rail Corporation (DMRC), would make commuters, especially women, feel secure. But commuters hardly see any police presence, except for the few at Iffco Chowk.
"We have to go all the way to the Iffco Chowk Metro station to file a complaint," said Deepti Sharma, a daily commuter.
This may be a reason why only 11 FIRs have been registered at such a busy stretch till December 2011.