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Tips for a problem-free spa experience

india Updated: Jul 03, 2012 16:43 IST

Colin Gary Hall, Director — Spa operations, IHHR Hospitality (Ananda in the Himalayas and Ista group of hotels) gives us a checklist for picking the right spa.


1. Good hygiene:

Any spa worth its salt will ensure that every aspect of the spa is clean and hygienic, else you are risking the well-being of the guest.

2. Facilities:

You should have a wet area with sauna, steam, shower area, continuous supply of towels and a vanity area with hair dryers, creams, ear-buds, cotton wool, lockers and changing rooms.

3. A good therapist:

You can have all the hardware in the world, but if you do not have a knowledgeable and skillful therapist, it all comes to nothing.

4. High quality products:

And they must have a therapeutic impact.


1. No value for money:

Charge full whack for the treatment and give a sub-standard experience. This could be because of poor attitudes of service staff, unfriendly behaviour and poorly trained therapists.

2. Inattentive staff:

This is a definite put off. Staff that treats this work as a ‘job’ and not a ‘healing experience’ are never able to provide wholesome experiences.

3. Bad hygiene of therapists:

From body odour to nails, breath and so on, it can be really offensive and mar the whole experience. You can have the best products but if the therapist’s personal hygiene is bad, it’s guaranteed that the experience will be awful.

4. Noisy ambience:

Guests come to the spa for relaxation and calm. Noise, chatter and such like can be a big deterrent.

- As told to Shweta Mehta

Health hazards
If you don’t inform your masseur of health problems before the treatment, even the slightest of aches and pains may get aggravated. Acupressure therapist and yoga trainer Yogesh Chavan shares some ways in which to explain your condition accurately:

1. Point out the exact location of a back or joint pain.
2. Check for inflammation or swelling of any part.
3. Inform the masseur about which joints need to be dealt with minimum pressure.
4. Point out which pains are muscular and which are arthritis-related.
5. Inform whether the problem has developed over a period of time or has been generated due to sudden impact or fall.