Vada costs airline, caterer Rs 25K
This one will probably take the airline a while to swallow. A passenger has won Rs 25,000 compensation for getting hurt while swallowing the food served on board Indian Airlines, reports HT Correspondent.india Updated: Aug 23, 2008 00:58 IST
This one will probably take the airline a while to swallow. A passenger has won Rs 25,000 compensation for getting hurt while swallowing the food served on board Indian Airlines.
A Lok Adalat on Thursday awarded the relief to Ragini Krishnan, who suffered palate injuries while eating a vada served by the airline. It ordered IA and its caterer at Thiruvananthupuram airport, Muthut Skychef, to pay up.
On April 16, 2007, Ragaini and husband K. Kunhikrishnan, former deputy director general of Doordarshan, boarded a flight to Chennai at Thiruvananthapuram airport.
When Ragini bit the light refreshment (kheera vada) served on board, something sharp pierced her palette. Her husband took a picture of the foreign object with his cellphone. This was used as the main evidence in the LoK Adalat.
Ragaini filed an in-flight complaint and claimed compensation. Both Indian Airlines and the caterer apologised, but kept mum on paying her compensation.
The caterer argued that the foreign particle was nothing but a soft stem of spinach used for preparing the vada.
The Lok Adalat rejected this, observing that if the spinach stem was boiled properly it would not have caused injury.