Lt Col (retd) Braham Parkash's ordeal has finally ended. He has been unable to encash his fixed deposits, thanks to lackadaisical attitude of the bank.
However, three days ago, HDFC Bank officials contacted the 72-year-old and gave him the cheques. On June 18, HT had carried a story 'Senior citizen's bid to encash his FDs hits a wall', describing Parkash's plight. He had visited his bank branch at Sector 16 many times, but in vain.
Parkash, a resident of Sector 29, is elated as he can now contribute to his granddaughter's education. He said, "I thank HT for highlighting my condition. An HDFC Bank officer called me on the day the news appeared. He assured me that the bank would issue the cheques in a day."
The retired Army officer, who had made several rounds to the bank, was happy when the officer told him that he need not come to the bank to collect the cheques.
"The bank officer told me that I need not come to bank. He added that a bank employee would deliver them at my home. I had premature encashment my FDs," said Parkash.
The senior citizen received the cheques two days ago. "A bank officer delivered the cheques at my Sector 29 house three days ago. This time, they were very polite. Earlier, they would not listen to my requests and delayed the encashment of FDs," he said.
Parkash is a proud grandfather today as he can now help his granddaughter to pursue higher studies. "I will be able to pay the fee of my granddaughter now," he said. Parkash had opened three savings accounts and four fixed deposits with Centurion Bank at Sector 19 over 10 years ago.
Later, it merged with HDFC Bank. During the recent sealing drive, the branch shifted to Sector 16. In the exercise, the bank lost all records of his savings accounts also.
"For savings accounts, the bank officials have promised to scan the records and make it live," said Parkash.