The Capital’s political brigade may be patting its back for having delivered the country’s first inter-state Metro, but the Delhi Metro seems already out of gear. Delays in arrival, unprecedented stoppages and unimaginably packed coaches — in short, the Metro is in a mess.
The 3 minute, 46 second difference between two trains has extended to 20-30 minutes and the announcement, “Is yatra seva mein thodi vilamb hogi” is a constant. “This has become a regular affair,” says media professional Sneha Sharma, who “took two hours” to reach Connaught Place from Dwarka on Wednesday. “I always keep half-an-hour extra in hand while going to college, even that’s proving less,” says student Aditya Goyal, who travels from Uttam Nagar.
So is the new extended Metro proving too much to handle? “We’ve actually gone wrong with calculation of the number of commuters after the extension. All trains are running overloaded and that’s the cause for delays,” says Vikas Kumar, GM-operations [Delhi Metro], adding that on an average, over 900,000 people commute by the Metro daily. “Also the Bombardier coaches, which are yet to settle in fully”, says Kumar, are giving the Metro staff a tough time. Despite this, the train fares are scheduled to go up this week. “We’re ready to pay more if the service are upto the mark,” says Sanjay Mishra, 47. “If this goes on, we’ll return to the buses,” says student Reetam Patel.