If you thought that the days of waiting lists for telephone connections are over, think again. About 30,000 people are waiting for new broadband connections that offer Internet and telephone in a bundle from state-run Mahanagar Telephone Nigam Ltd (MTNL) in Delhi and Mumbai.
This is despite three private national telecom players – Bharti Airtel, Reliance Communications and Tata Teleservices offering broadband services in the two metros besides MTNL.
MTNL officials say the queue is for value-for-money services, and the waiting list will be eliminated because the company is busy building capacity to overcome constraints.
"We have an edge over our competitors both in terms of quality of services and pricing," said RSP Sinha, chairman and managing director of MTNL. "That is why people prefer waiting for our services rather than going to our competitors."
MTNL has a broadband subscriber base of over 6.2 lakh lines in the two metros, of which 3.46 lakh lines are in Mumbai and the remainder in Delhi. “With addition of new capacity, we will wipe out waiting list,” Sinha said.
MTNL will have a capacity of about 10 lakh lines by the November and plans to set up another 10 lakh lines for which a tender is planned to be floated by the end of the fiscal year.
The company also has a waiting list of 7,000 for IPTV services. IPTV is provides digital TV over telephone lines, with two-way interactive facilities. Currently, there are 10,000 subscribers for IPTV services.