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You’ve got glitch-mail

india Updated: Mar 17, 2009 20:10 IST
Aasheesh Sharma
Aasheesh Sharma
Hindustan Times
Highlight Story

The mail is in a spot. And we are talking G-spots. The world of virtual-chatterati ground to a halt for an excruciating two hours when Google’s email service — Gmail — went offline on Tuesday afternoon.

Only a fellow sufferer can emphathise with an offline gtalker. Imagine being stranded mid-sentence while flirting with a co-worker. Or experiencing a network nag just when you are about to press the enter button after filling in a zillion entries to enter a social community.

Mail bonding takes kinship to a level beyond same-sex mingling at the pub and even beats friendships formed on the football field. And when it comes to fail-bonding? Well, there are no limits in cyber-space.

For a few hours on Tuesday, an estimated 110 million users worldwide couldn’t send and receive mail. And the withdrawal symptoms were palpable. Apart from going tweet-tweet on Twitter, the cries of help found resonance in some interesting places.

‘Gmail fails: Tech world grinds to a halt’ said The Guardian. ‘Trouble in the clouds: Gmail turns into Gfail’ read a headline on The Washington Post website.

In a statement, Google said “a number of users” were having problems with Gmail. “We know how important Gmail is to our users, so we take this very seriously,” it added. Apparently users accessing the web version of the email were experiencing problems, with the POP downloading and mobile access through iPhone and Google’s own G1 working fine.

“We are aware of a problem with Gmail affecting a number of users. This problem occurred approximately at 1.30 am Pacific Time. We’re working hard to resolve this problem and will post updates as we have them,” Google posted on its support page. The last time such an existential crisis hovered over g-commers was when a glitch bugged all those 110 million trying to use Google’s search function in January.

A little bird at Google’s Hyderabad facility told us that the servers went down even as engineers were busy sorting out a latency issue. The issue still remains latent.

Tech it from me: Temporary glitches such as these can’t take away from the joys of life as a chatterati. Never sing: No mail no cry. Do sing: Tera emotional atyachaar!