Nearly two months after e-registration of property was made mandatory, teething troubles have been plaguing the process, causing inconvenience to people in Madhya Pradesh.
E-registration — the registration of documents through computerized and web-enabled systems — was made compulsory in major cities of the state about two months ago.
The state government had also put restrictions on the sale of stamp papers that were used for physical registration of property.
However, the system has frequently been facing problems such as slow speeds and server breakdowns.
The state government is using the services of public sector telecom operator BSNL for providing the broadband network for the service.
“The process is simple and efficient as long as the online system is functioning properly. However, if the system gets stuck, then it could waste an entire day and there could be problems in booking slots the next day due to the huge rush,” said a service provider, on the condition of anonymity.
On September 23, the Indore registrar office at the collectorate, witnessed chaos when the system failed for an entire day. People who had come in the morning could not get registrations even by evening and most of them had to return the next day.
“Such incidents are rare and we are sorting out the matter,” said senior district registrar, US Vajpayee.
As per the records, 4,098 registries have been carried out in Indore in September so far. However, even though the number of monthly registrations is more or less the same as last year, the number of registrations carried out per day sometimes varies by a wide margin, indicating probable problems in the online system.
Under the e-registration system, users can obtain e-stamps through internet banking or their service providers and avoid going through the process of procuring stamp papers.
The system also makes it possible for users to get information online about the stamp and registration fees to be paid on property purchase or sale.