Indore ODI: Fans fail to book tickets as technical glitches hit servers

  • HT Correspondent, Hindustan Times, Indore
  • Updated: Oct 11, 2015 12:03 IST
ICricket fans queue up outside the Bank of India, Yeshwant Niwas Road, on Saturday evening to purchase ODI tickets. (Arun Mondhe/HT)

Thousands of cricket fans in Indore were left disappointed on Saturday as the online portal for booking tickets for the India-South Africa ODI suffered technical glitches due to an overload.

Fans will now try their luck on Sunday morning during the second phase of the booking process.

Madhya Pradesh Cricket Association (MPCA) CEO Rohit Pandit said, “About 4,500 tickets, which were earmarked for sale on Saturday have been sold out. The website received about 14,000 hits at around 9 am and as a result of that, it may have crashed. But cricket fans need not worry as they still have three opportunities to buy tickets (one online and two days of sale at bank counters).”

Another block of 4,500 tickets will be sold online on Sunday and a total of 10,000 tickets will be on sale on Sunday and Monday through the bank counters. Around 7,000 passes will be distributed to various dignitaries.

Online ticket booking for the match began on Saturday morning at 9 am. But as soon as customers went to the online portal, it stopped functioning and was showing error messages.

Saurabh Das, 22, a B.Com student said, “Most of the lower denomination tickets were sold out when we logged in at 9 am. It may be possible that sales could have started before 9 am”.

Another cricket buff, Shruti Apte, 19, engineering student said she logged on only at around 10 am after the cyber cafes opened in her area. “By the time I logged in and tried to book tickets the website had stopped working,” she said.

“It’s not the internet speed but the capacity of the server to handle the hits that matters. For instance, it has become a lot easier to book train tickets on IRCTC website ever since they have increased the capacity to handle one lakh hits at a time,” an Airtel official said.

Meanwhile, several cricket fans were able to book tickets in single attempt. Pawan Dubey, 45, who booked two tickets at around 9.05 am said, “I am now looking forward to see Men-in-Blue in action against the Proteas.”

The second ODI between India and South Africa is to take place on October 14 at the Holkar Cricket Stadium, Indore, which has a capacity of 26,500.

This time, the MPCA has entered into arrangement contract with M/s Bigtree Entertainment (Pvt) Ltd, Mumbai for online booking on the site

Room occupancy level in hotels may surge by 25%

The ODI cricket match between India and South Africa scheduled for October 14 has given a boost to the hospitality industry in Indore, with room occupancy levels in major hotels expected to increase by about 25%.

“People fly from outside the state to watch the match. Cricket enthusiasts including government officials will also come from other parts of the state. The room occupancy in major hotels, which is about 70% on normal days will increase by about 25% on the day of the match,” Indore hotel association president Sumit Suri said.

Radisson Blu, where both the teams and the support staff will be staying, is fully booked from October 12 to October 14. The teams will check out next day on October 15. Some regular guests of the hotel will be accommodated in nearby star hotels during this period.

“Such international sports events are good for the hospitality sector in Indore and the demand tends to go up, especially at the hotel were the teams are staying,” hotel consultant Rakesh Gupta said.

Even as the room tariffs for advance bookings remain the same, an increase in tariff on the day of the match cannot be ruled out.

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