Days after observing 11-day strike, the authorised service providers for e-registry of land have now decided to form a union to put up a united front before the Madhya Pradesh government.
The service providers are protesting against frequent server breakdowns and other glitches creating problems in the electronic registration process, which has been made mandatory from September 1, 2014.
“The problem is that frequent server breakdowns lead to prolonged delays and throw the whole schedule out of gear. On top of that, we have to pacify our clients who have to suffer for no fault of theirs. It’s not only the service providers, but sub-registrars and other officials involved in the property registration process are also fed up with the glitches in e-registry process,” said a service provider on the condition of anonymity.
The 11-day strike by service providers of land e-registry, which ended on Tuesday last, had resulted in hundreds of pending registrations, besides causing inconvenience to the public. As against an average of 125 registries in Indore district on a daily basis, nearly 400 properties were registered on Tuesday, a jump of more than 200%.
Even during the strike, some registries did take place in cases where either the person was known to a particular service provider or the case was urgent. “The union will be able to represent the service providers in a more efficient manner,” said Manoj Rathore, a service provider in Indore.
Four months after the state government made e-registration of property mandatory, teething troubles continue to plague the system, the most common being slow speed of online registration process and opaque system of fees.
However, government officials have defended the new system. “There are some teething problems, but we are ensuring complete transparency in the system,” said senior district registrar US Vajpayee.