We are trying to be the people’s police

Gurgaon Police Commissioner Alok Mittal (43), an IPS officer of 1993 batch took over on February 13.

He has also worked with the Central Bureau of Investigation in the EOW and Cyber Crime wing between November 2001 and November 2005. In an interview with Sanjeev Ahuja, he talks about policing challenges in Gurgaon. Some excerpts:

What are the policing challenges you see in Gurgaon that have grown multifold in terms of
population and corporate activity?
Policing challenges here are 3-fold including effective crime control, traffic management and industrial peace. For the first challenge which is 100% our responsibility, we have evolved community participating model and have decided to become ‘People’s Police’. For traffic management, we would invite cooperation from other constituent departments such as HUDA, NHAI, PWD and MCG for effecting road infrastructure. Industrial peace in Gurgaon is a sensitive issue especially because of recent violent incidents in the automobile belt. We have special plans for effective law and order mechanism on this front.

The police in neighboring Delhi not only outnumbers Gurgaon significantly, but is comparatively more sensitive towards people. Can we match them or do better?
Number being the constraint, can be overcome with effective management and use of technology. Our topmost priority is to make our police personnel more sensitive and policing interactive to the needs of women, senior citizens and children. Not only dedicated helplines have been floated for the women and senior citizens, I have appointed a woman ACP as nodal officer to visit the homes of senior citizens to address their grievances. We have set up Single Window Service with Public Helpline (9999-99-9953) at my office to address the issues related to status of FIR and investigation, erring police officials acting truant and others.

Is there any initiative to address safety and security of the more affluent class, also known as corporate citizens, staying in gentrified gated communities in New Gurgaon?
In addition to the women helpline 1091 that operates out of Sector 51 office in police east zone in New Gurgaon, we have DCP (East) office situated in Sushant Lok. DCP (Traffic) office also operates out of Sector 51. Also a facebook page been created for those who are tech-savvy.

Gurgaon being an IT hub, cyber crime incidents are on the rise and  less than 9% of cyber crime cases are reported. Are there any plans to set up an effective cyber crime cell to address the issue?
Though we already have a cyber crime cell with efficient cops trained in investigating cyber crime here, it investigates all kinds of crimes including cyber crime. We have now decided to set up  a dedicated wing of this cell for cyber crime cases only.

Police presence in Gurgaon with its 24X7 BPO culture with large employee base including women working in graveyard shifts, remains negligible. Do you have any plans to address this issue?  
Police visibility after it gets dark is all set to go up in Gurgaon as all the police stations heads (SHOs) have been told to increase the presence of their men and machines (PCR vans) in their respective areas.


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