Nearly 30% of Metro commuters have left other modes of transport in favour of the city’s latest mass rapid transit system, according to a Jaipur Metro Rail Corporation (JMRC) survey.
The survey also highlighted the need for strengthening and improving feeder service at some Metro stations. Sixty per cent of passengers either walk or use public transport to reach Metro stations. “Of the total Metro commuters, 37% are private employees, 13% government employees and 8% businessmen,” the report said.
It also highlighted that 15-20% commuters, especially women and senior citizens, availed Metro service as it allowed them to travel independently.
More than 6,000 passengers had participated in the 11-point survey on November 9 last year. The survey focused on details of commuters including car ownership, place of boarding and disembarking, last mile connectivity among others.
The report found 25% of the commuters use Metro at least once daily, while 50% passengers availed its services more than once a week. Almost 50% of passengers reach Metro station on foot, 15% availed mini-bus, 11% rode two-wheelers, 8% boarded auto-rickshaw and 5% took buses.
Around 25% passengers use Metros to reach markets but only 15% return in them due to baggage rules and shortage of feeder service especially at Chandpole.
It also highlighted the need of feeder service for first mile connectivity at Sindhi Camp and Railway Station. On the other hand, feeder system has to be boosted for last mile connectivity at Mansarover and New Aatish Market metro stations.
Maximum passengers (25%) got down at Chandpole, followed by railway station (20%) and Sindhi camp (15%). Similarly, maximum passengers board Metro from Chandpole (22%), Mansarover (19%) and New Aatish Market (13%).
“The survey’s main objective was to know what changes Metro have brought in daily life of people, how have they connected with Metro, what are their demands, and suggestions and how Jaipur Metro could be made more useful,” JMRC chairman-cum-managing director NC Goyal said.
Twenty-five e-rickshaws at Chandpole and four at Mansarover have been started to improve feeder service, Goyal said, adding that JMRC was working on TATA Magic service, public cycle sharing concept to improve passenger connectivity to stations.
“Also there are plans to increase baggage allowance from 15kg to 25kg per passenger.”
After beginning its operation on June 3 last year, the Jaipur Metro had transported more than 51 lakh passengers by the month of November.