Though the Airports Authority of India (AAI) has laid down a number of rules for passengers travelling through and using the new terminal building, T2, of the Kolkata airport, it appears many people do not care to abide by them at all.
The parking problem, which has been noticed since the new terminal building was thrown open for flight operations, seems to have grown and crossed all limits off late.
Sources at the airport said that even though there is a huge parking area, most vehicles which come to the airport to escort passengers to the city, do not use it, thus flouting the rules.
According to the rules, not a single vehicle is supposed to be parked in front of the terminal building but it seems no one really cares.
The new terminal has a parking area which has the capacity to park more than 1,500 vehicles at a time, yet people, especially those using government vehicles, flout rules and park outside the arrival area of the building.
It has in fact been noticed that vehicles belonging to government (central and state) officials flout the rules most of the times. “We have noticed the problem and it is rising day by day,” Captain Sarvesh Gupta, chairman of the Airport Operators Committee, said.
Some private vehicles are also parked, he said.
The vehicles or cars are supposed to come in front of the arrival gates, collect passengers and their luggage and leave. “But we have noticed that the vehicles come to the airport much before a passenger is supposed to arrive.
The drivers then park the vehicles in front of the arrival area and wait for the passenger for hours,” Gupta said.
He added that the vehicles queue up and form two to three lines along the entire area creating problems for other passengers who have to negotiate them and walk out of the terminal building,” Gupta said.
The AAI officials do not say anything to anyone, the police remain silent and CISF does not act since its jurisdiction ends with the terminal building, said sources.
Officials at the airport have been facing a number of problems since the terminal building was thrown open for flight operations in March this year.
They are yet to solve existing problems such as providing clean toilets, shattering of glass, the issue of setting up shops inside the terminal building, problems related to X-Ray machines at the international arrival area, signage and so on.