If you want to lodge a complaint of lost documents, mobile phone or other belongings without going to the police station, log on to UP Police e-service.
The ‘Lost Article Report’ service available on the UP Police website is turning out to be a major help for people, as over 70,000 complaints of lost articles have already been registered using this application.
“There’s been a good response to the ‘Lost Article Report’ service since its launch in January 2015 and many people are using it. Though the application still needs publicity, people are responding to it and getting their lost complaints registered without going to police stations,” said Vijay Yadav, superintendent of police (SP), State Crime Record Bureau, who supervises the entire functioning of the UP Police website.
“The service is a very easy option for everyone and is available in the web version as well as a mobile application. One has to fill up the details of complainant, lost article, mobile number and e-mail ID after clicking on the application and the person will get the complaint confirmation receipt on e-mail immediately,” explained the SP.
Yadav said the online receipt is as good as the manual one provided by police stations. The receipt will be acceptable at all departments to get duplicate SIM card, I-card, marksheet, other property or legal documents issued.
He said many other services were in the pipeline like e-FIRs, verifications of tenants, employees, domestic helps and requests for procession or protest. He said the options were available on the redesigned website of the UP Police but still not functional.
Highly placed sources in the police department said the services of online FIRs and other verification will begin soon with the state government notification of setting up e-thana at SCRB office in Mahanagar.
Sharing his experience, Rajesh Kumar, a government employee said people were hesitant in going to the police station, even to report a complaint of lost documents, mobile phone or other belongings.
Usually, people feel that registering a complaint, getting police clearance or getting things verified was a tedious process, he said. The online Lost Article Service has already come as a relief for people and further extension of services would help the common man get their FIRs lodged and other works done easily, he emphasised.