After the Bombay high court ordered the Brihanmumbai Municipal Corporation to publish the phone numbers of road engineers in all 24 wards, the civic body faced flak for circulating faulty and inactive numbers.
There were three faulty numbers each from R North (Dahisar), K East (Andheri East) and H West (Bandra West). Activists also complained that other than the faulty numbers, some did not have WhatsApp on them. The application could have facilitated sending pothole photographs, they said.
The court had said that since the BMC’s mobile application MCGM 24*7 was not functioning, it was appropriate to direct it to publish the mobile numbers of each road engineer of each ward in newspapers. The ruling was meant to facilitate complaints by citizens on potholes and bad roads.
“People can send their complaints regarding potholes to these numbers. We hope and trust that whatever complaint is received by the corporation is forwarded to the concerned authority and necessary action will be taken,” the bench had said.
Following the complaints, the BMC on Friday circulated corrected list immediately. According to the BMC, of total 1,463 potholes in the city, 122 are yet to be attended. However, activists claim that the number is much higher.
The civic body has been receiving complaints on shoddy pothole repairs and plans use the new technology offered by some companies to tackle the issue because no standard operating procedure is followed at the local ward level. It is yet to finalise roads on which the new technology will be used. The BMC on pilot basis will appoint one firm to use new technology to fill potholes.