For the first time, the state government is giving you a chance to fix the tariff for autorickshaws, taxis, fleet cabs or app-based taxis.
The state-appointed KC Khatua committee — set up to fix tariff formula for black-and-yellow taxis, autos, cool cabs, fleet taxis and app-based aggregators — will soon undertake a statewide online and offline consumer feedback survey.
Commuters will have to fill the feedback form with 25 questions available on the state transport department web portal — transport.maharashtra.gov.in — from Tuesday.
For commuters, this could mean an opportunity to voice their concerns directly to the state government. Prior to this, consumer bodies like the Mumbai Grahak Panchayat (MGP) would represent commuters when auto and taxi tariffs were being fixed.
The committee is conducting survey among all stake holders namely autorickshaw, taxi drivers, consumers and auto-taxi trade unions till end of this month and then response collected in the survey will be analyzed before fixing of the tariff formulae.
The survey form will be available in English, Hindi and Marathi.
“The feedback collected through this survey, traffic and transport department will be analysed to frame the tariff fixation formula. We want all stake holders to participate in the process from across the state,” said BC Khatua, head of the committee.
Some of the questions in the survey form include: what should be the first stage distance for autorickshaws and taxis for minimum fare in municipal corporations, MMR and other areas? What should be the late-night surcharge on autorickshaw and taxi fare? What should be the timing for charging night fare?
Meanwhile, Mumbai Grahak Panchayat (MGP) has welcomed the state government policy for regulating app-based aggregators. “In principal, app-based aggregators were unregulated until now. We welcome the move to regulate them and bring some accountability in their trade. However, we would like to study the policy and then participate in the tariff determination process,” said Shirish Deshpande, chairman MGP.