The Railway Protection Force (RPF) on the western railway found goods worth Rs56.50 lakh in 340 cases till August this year. In 274 cases, the goods were returned to the rightful owners, officials said.
Officials said commuters become more forgetful mostly when they are not travelling alone. These figures have risen from Rs21.37 lakh in 99 cases in the entire last year. Of them, valuables in 78 cases were returned, officials said.
“The personnel have been sensitised and told to keep a watch on the belongings of the commuters too. This will also help in an image makeover of the force and help them have a better rapport with commuters,” said Anand Vijay Jha, senior divisional security commissioner, RPF (western railway).
In case the lost goods are not claimed by anybody, the personnel deposits them at the Lost Parcel Office (LPO), where these goods are kept as long as possible.
Officials said that most lost goods include laptops, bags of clothes and other personal belongings and in many cases, gold ornaments.
“Gold valuables and ornaments do form a large part of the goods that commuters leave behind accidentally, which is startling,” said a RPF official.
RPF officials said that the belongings also lead to a scare many times, throwing the security apparatus into a tizzy. In case any such baggage is found to be suspicious, then the sniffer dogs have to be called in and security checks are conducted, officials said.
They added that in many cases, the police control do receive phone calls about the belongings left behind and hence the personnel are saved from conducting a security drill.
In case of distress, you can call the following helpline numbers:
Government Railway Police: 9833331111
Railway Protection Force national helpline: 182/138
Mumbai Police Control Room: 100
T o contact the GRP commissioner, Mumbai
Call: 022 – 23759251
To upload your complaints visit:
Women can send their complaints on WhatsApp number: 9833312222
For Accident victims visit: www.shodh.gov.in