Commuters travelling on the Harbour line may soon have something to cheer about.
As part of its drive to improve punctuality of train services, the Central Railway (CR) is carrying out a 10-step action plan. In the past month, there has been 95% improvement in the punctuality of trains on the CST-Panvel section. Officials claim that if the plan succeeds, the rate will go up to 100%.
“In 2011, the punctuality on the Harbour line deteriorated by 60 to 70%. An action plan was made that included immediate improvements in the timetable, signal visibility, and removal of speed restrictions on certain stretches,” said a senior railway official.
Of the 10 measures planned by the CR, a few have already been put in place. “All the measures are approved by general manager Subodh Kumar Jain. We have already taken steps to improve the visibility of signals and control trespassing. Also, we have stopped running freight trains between Wadala and Kurla. All this has helped improve the timing,” said the official.
VA Malegaonkar, chief public relations officer, CR, said they were trying to ensure that no services needed to be cancelled. “We are forced to cancel trains if some other rake doesn’t reach on time,” he said.
The 10-step plan was developed after considering the problems faced by the motormen, the passengers, and the recommendations made by a committee.
On January 5, the CR had appointed a three-member committee to register and rectify the problems faced by motormen while operating trains. Over 53 complaints were registered. “We verified those complaints and attended to them. We are conducting the same survey on the central line,” the official said.