The Central Railway (CR) wants to reduce the confusion that passengers of long-distance trains have to face at Chhatrapati Shivaji Terminus (CST).
If things go as planned, the CR authorities may install LED television sets at the concourse of CST station within the next few months. Similar to the system followed at the domestic and international airports in Mumbai, the 42-inch screen will display the train name, number, and the platform from which it would depart.
It would also show the departure time and the expected arrival time.
The information would be displayed in English and Hindi. Sources said they had received several complaints from passengers about the difficulties they faced to find out the platform where a train would be arriving on.
“We are planning to place over 45 TV sets that would display details about the train schedule. It would also show social advertisements,” said a senior CR official on condition of anonymity, as he is not authorised to speak to the media. He added that the project had been proposed on pilot basis.
According to the official, the TV sets will be placed on the edge of the station’s concourse so that passengers would be able to get the information even before they entered the station.
CST has 18 platforms and around 120 long-distance trains arrive and depart from the UNESCO world heritage site every day. There are around 37 lakh daily commuters travelling only in the suburban section on CR. “This proposal is at a nascent stage and nothing concrete has been prepared,” said V Malegaonkar, chief PRO, CR.