From April, commuters on Western Railway (WR) will get a new version of coupon punching machines at major suburban stations. The railways will add 84 coupon validating machines (CVMs) to their existing 242 numbers.
“These are superior versions of CVMs that needs lesser maintenance. So they wouldn’t remain non-functional often,” said S Chandrayan, chief PRO, WR. On an average, at least two CVMs are non-functional on the suburban stations every day.
The WR introduced 150 CVMs in 1994, but replaced them in 2008 with 104 machines.
In April, the WR will change the denomination of the coupon booklets sold at ticketing counters at stations — of Rs 50 booklet, unlike the present option of Rs 40 and Rs 60 booklet.
There will also be a change in the denomination printed on the leaflets. There would be more number of Rs 4 leaflets than the Rs 2 and Re 1 leaflets printed on the booklet. “We are doing this to reduce the number of punches in the CVM machines, thus reducing the rates of failures,” said a WR official.
The officials will also take in views of commuters through SMSs on this proposed change on their helpline number 9004477777.