A day after a crippling 10-day strike ended, leaving Air India limping back to normalcy, travel agents said the national carrier may be forced to operate empty flights initially, since people have lost faith in the airline.
"The airline's reputation has definitely suffered a hit in the past ten days. We do not expect high passenger loads for at least a week," said a agent, requesting anonymity.
A press release from the union civil aviation ministry said the agreement between the government and pilots, which ended the strike on Friday, does not include an assurance to probe alleged corruption in the airline.
Minutes after calling off the strike, office-bearers of the Indian Commercial Pilots Association, one of the two AI pilots' unions, said the government had assured them that alleged irregularities would be investigated. "Pilots did not discuss any issue other than pay parity," a senior ministry official said on Saturday.