Subscribers of Bharti Airtel, India’s largest mobile telecom operator, continued to experience network problems on the third consecutive day in Maharashtra and parts of Gujarat.
Airtel services across Mumbai and Pune were disrupted on Tuesday morning after a fire broke out at the company’s automated switching centre in Malad.
Though the telecom operator re-routed the traffic to other switching centres, the subscribers’ worries were far from over.
“The services continue to remain dodgy. The connectivity too isn’t great. My work has suffered a lot due to this glitch. I plan to change my service provider,” said Sourav Mukherjee, a banker.
Many subscribers were unable to make or receive calls, send or receive messages, or use the internet, till the time the copy was filed on Friday.
“There is no improvement in the services. It is difficult to make calls. The internet services , it seems, are permanently down. I have no choice but to use my colleagues’ mobile phones to make urgent calls,” said Ranganathan J, a media professional.
Sources at Airtel claim that the restoration work is on at full swing but refused to give a deadline by when the services would return to normal.
The company had apologised to subscribers in a press statement issued on Tuesday.