BMC looks to Delhi, Bangalore for ideas on involving citizens | mumbai | Hindustan Times
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BMC looks to Delhi, Bangalore for ideas on involving citizens

mumbai Updated: Feb 25, 2013 00:48 IST
Kunal Purohit

The civic body is looking for ideas from cities across the country to work out models that can involve citizens in governance.

The Brihanmumbai Municipal Corporation (BMC) has started interacting with two metro cities, Bangalore and Delhi, on the project, in an attempt to make its workings more citizen-friendly. It has already had a round of interactions with officials from the Delhi state government, which in 2000, had launched the 'Bhagidaari scheme' - an effort to encourage citizen participation in affairs of various local bodies such as the Delhi Jal Board, the municipal corporation of Delhi and the Delhi Vidyut board.

Confirming this, BMC chief Sitaram Kunte said, "We have already spoken to officials from Delhi regarding their Bhagidhaari scheme and are trying to understand it. We will also send a team of civic officials to study the Bangalore model." Bangalore is known for its civic body's sustained interaction with local citizen groups over civic affairs.

According to civic officials, the BMC is trying to learn lessons about transparency and e-governance from Bangalore.

The Bruhat Bangalore Mahanagara Palike(BBMP), its municipal corporation, is known for its user-friendly website, which, among other things, features details on the property tax system along with a property tax calculator, a feature that the BMC has been contemplating for a while, but is yet to put into action.

A senior civic official, who did not wish to be named, said that citizen interaction would be invited at various levels.

"This will be right from the basic level of inviting more feedback from citizens about our initiatives, like our civic website for instance. We need more feedback about whether the data we've uploaded is easy for citizens to use or not, and what other changes need to be made to make it a more effective portal."