Starting this week, the state Congress ministers will hear and resolve public grievances at Gandhi Bhavan, the party office at Nariman Point.
The initiative, called the janata darbar, will see ministers visit the party office next to Mantralaya every Tuesday and Thursday at 11am. Chief minister Prithviraj Chavan will launch the event on May 24.
The initiative was first launched in July last year by former chief minister Ashok Chavan and continued for six months. It was discontinued after he was forced out of office following the Adarsh Housing controversy.
"We started it last year and people were happy with it. Hence we have decided to re-launch the initiative," said state Congress chief Manikrao Thakre.
The janata darbar will ensure that ministers take cognisance of the complaints and the party will follow up on unresolved matters. Senior office bearers Mahadev Shelar and Ashish Kulkarni will be chief coordinators.
State Congress general secretary Sanjay Dutt said the event would be taken to the divisional headquarters and districts. "If we do so, people will not need to travel all the way to Mumbai. They can go to the nearest big town.