On May 27, Gautam Chandnani (name changed) received an email from his bank asking him to secure his online netbanking account against frauds.
Not suspecting anything, Chandnani, a hotelier, followed the instructions given in the email and clicked on a form which was sent as an attachment. He then filled in his bank details, including his bank email ID and password, and clicked submit.
On June 3, Chandnani, a Pali Hill resident tried logging in to his net banking account. “But he was unable to do so. He thought it was a technical glitch and didn’t bother about it,” said an officer from the cyber police.
He added, “A few days later, his chartered accountant informed him that Rs18.46 lakh had been withdrawn from his account on May 28 and was transferred to 24 different accounts.”
According to the police, the accused had created a fake email of IDBI bank using the bank’s logo. They then sent the victim the mail asking him to give his security details on the pretext of securing his online banking account.
Hindustan Times had reported on July 4 how cyber criminals were using newer modus operandi such as claiming to represent security agencies or banks to cheat people. After discovering that his account was compromised, Chandnani registered a complaint with the cyber police station at Bandra-Kurla Complex. The police tracked down the accused who were arrested on Tuesday.
They have been identified as Sagar Deepak alias Raoki Patil, Sadiq Hussain Khalid, Babu Sanjeev Naidu, Jameer Muneer Sayyed and Arfin Mohammad Sayyad. Himanshu Roy, joint commissioner of police, crime, said, “Banks or security agencies never send emails asking for personal details. In case of doubt, please call up the bank to confirm.”
Raj Bansal, executive director of the IDBI bank, said, “We keep alerting our customers that we don’t send emails asking for personal details. In fact, even our website has a section of do’s and don’ts that the customers should follow.”