Dombivli: With one ticket counter shut, long queues and chaos at station | mumbai | Hindustan Times
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Dombivli: With one ticket counter shut, long queues and chaos at station

mumbai Updated: Jan 03, 2015 20:53 IST
Sajana Nambiar
Sajana Nambiar
Hindustan Times

A day after ticket counters and ATVMs were vandalised at the Dombivli railway station, the ticket counter at Dombivli station platform no 1, which is behind the station master’s office, remained closed on Saturday.

According to the Dombivli GRP, more than 200 people arrived at the station master’s office on Friday, abused the officer, vandalised the window panes of the ticket counters and the six ATVMs, and later hurled two of the machines on the rail tracks.

The GRP (Government Railway Police) arrested four people, aged between 25 and 30 years, and produced them in the railway court on Saturday. “We initially took five into custody, but later after checking the CCTV camera footage and interrogating eyewitnesses, we found four of them guilty. They were produced in the railway court and have been put under police custody till January 5,”said senior police inspector, Dombivli GRP, Mahesh Bagave.

The closed ticket counter created a lot of chaos at the station on Saturday. Commuters had to go to the counter on the west side to book tickets, which led to a big queue. There are two ticket counters at Dombivli (west).

The one that was vandalised had around six ticket counters, while the one still operational has only three. The smaller counter was overflowing with commuters waiting to book tickets. Most had to wait for hours in the queue.

Poonam Mehta, 53, a commuter, said, “The railway officials didn’t even put up a board informing us of the closed counter. There are many who can’t figure out where to go for tickets.”

“I have no idea by when the ticket counter would be operational. The repair work of the ATVMs has started and it may take another two to three days,” said Dombivli railway station master, NR Meena.