Suburban train services on the Harbour Line were badly affected during the evening peak hours due to the unit defect that occurred in the Panvel-bound train at 4pm. The train remained stuck at the Kurla station for approximately one hour, resulting in cancellation of atleast five trains. The trains' services were delayed by over half an hour.
Confirming the failure, the CR public relations officer (PRO) AK Singh said, "The unit defect was detected at 4pm. The services were restored by 4.50pm. The affected train was then cancelled at Vashi station and was taken to the Sanpada car shed. As a result, five trains were cancelled."
But, the commuters complained that the trains were delayed by 20-30 minutes and several trains were cancelled.
"It was chaotic at the Kurla station, the trains and the platform was overcrowded. The commuters had a tough time boarding the trains, which were already running late by half an hour. There was no announcement made about the failure," said Sumita Pillay, a resident of Vashi.
Several commuters started walking on the tracks after the trains remained stuck for more than half an hour. "We saw many trains waiting one behind at the Kurla station and so we started walking on tracks, instead of waiting for the trains," said Shaji Khan, Kurla resident.