Your income tax (I-T) refund is expected to reach you within nine months of filing your returns.
A revised citizen’s charter released by the department on Saturday, on the occasion of it completing 150 years, promises faster process of refunds.
It would be faster in cases where returns are filed electronically as the department promises to issue refunds in six months.
At present, the I-T Department takes one to two years to issue refunds.
The department also promises redressal of grievances within two months of receiving the same. “In case a grievance is not redressed and reaches the next higher authority, it would be decided within 15 working days,” said a senior I-T official, requesting anonymity. The last citizen’s charter was released in July 2007.
Moreover, if a taxpayer was in a legal battle with the department and an order is issued in his favour, then the department is expected to follow it up in a month's time. “The earlier deadline was 45 days which has now been reduced to a month,” the official added.
The new citizen's charter also promises to be strict against tax evaders. “Effective deterrence against tax evasion,” says the citizen's charter.
“This means that there would be more surveys and raids which would prove to be a deterrent for tax evaders,” the official explained.
He added that with computerisation, it has become easy for the department to conduct a comparative study of taxpayers. “If there is huge variation in tax paying pattern of an assessee, then he would be kept under watch,” the official said.
The department can also keep tabs on the expenditure pattern of high-spending assessees handy by gathering information from banks and shopping establishments.
The department would also be tough with the assessees who quote wrong Permanent Account Number (PAN) in documents and correspondences with the department. “In many cases we find that those who intend to conceal actual income, take more than one PAN card by writing their names in different styles,” the official said.
He added that the department would keep a tight watch on such assessees. “Also, those who fall under the tax bracket, but do not file returns and have not obtained a PAN card, would be dealt with sternly.”