Students were unable to submit their online admission forms for a few hours on Tuesday afternoon on account of a technical error on the admission website.
Officials from schools and guidance centres across the city said the junior college admission website was either slow or unavailable for few hours. The problem was sorted out by the evening.
Maharashtra Knowledge Corporation Limited (MKCL) is the state’s technical partner and operates the website (http://fyjc.org.in/mumbai).
“We don’t know why this happened but MKCL was informed and they got the problem sorted out,” said an official from the education department, on condition of anonymity as he is not authorised to speak to the media. “These are minor ups and downs,” he added.
It was not clear for how long the error persisted, with school principals and students variously reporting the problem as lasting between one and three hours.
After sitting for more than an hour at the Kirti College guidance centre, Rishi Doshi, 16, a student of Cumballa Hill High School in Kemps Corner, went home disappointed on Tuesday afternoon. “With the help of the counsellor, I filled the form and short listed 35 colleges,” said Doshi.
“But at the end of the hour-long ordeal, a message appeared on the screen stating that there was a server problem.” He said he would try again on Wednesday.
The Secondary School Certificate (SSC) students received their final mark sheets from their schools on Monday, possibly accounting for the rush for the form submission on Tuesday.
“Thousands of students logged in to the admission website after getting their results, probably causing traffic,” said a guidance officer at RD National College.
So far, the online admission process has been glitch-free for the most part.
In the first year of the process, the server crashed repeatedly.
Students have until July 7 to submit their forms.
“Some times the server slows down, but there is nothing to panic about, students have enough time to submit their forms,” said Rekha Vijayakar, principal of Guru Harkrishan High School and Junior College in Santacruz.