This train trip might improve lives of lakhs of commuters travelling in city’s local trains in pathetic conditions.
The Passenger Services Committee set up by Union Railway Minister Mamata Banerjee is in the city and they travelled in the local trains to understand commuters’ plight.
The committee will submit their recommendations to the Western Railway (WR), Central Railway (CR) and Banerjee too. They have also given a 90-day deadline to CR and WR to improve their services based on the recommendations.
“We are here to give our views on what commuters feel while travelling and their opinions on tackling problems,” said committee chairman and quizmaster Derek O’Brien.
Other committee members have travelled to 14 states including Karnataka, West Bengal, Andhra Pradesh, Tamil Nadu, Uttar Pradesh, Maharashtra and Delhi in last 90 days.
Some of the recommendations by the committee are:
The committee along with IRCTC went across 360 eateries and examined the cleanliness maintained and the quality of food served. They also fined few who didn't comply with their standards.
The committee has asked both WR and CR to set up Jan Ahar or food joints at prominent stations. These would sell inexpensive food items to commuters. The first such food court in Mumbai will start by March 2010, while India’s first will be inaugurated before December at Howrah.
There is also a proposal to start a pick-up system for senior citizens and disabled people. These mini-cars, having a seating capacity of five people, would take them from the platform to their coach. The first service would begin by December 15 at CST.
The committee has asked WR and CR to make these more public and inform people in a better way on their availability.