The Meru cabs management terminated the services of 10 of its drivers for threatening other drivers, creating violence and abusing its call centre staff.
The management of the fleet taxi service said it had identified a few other errant drivers who could be terminated on the same grounds.
“Out of our 2,000 cabs, only 350 are on the road. Our drivers are scared to came out as they are worried that their vehicles could be damaged. In the past five days, 54 incidents of violence have taken place across the city. Some drivers are scared to ply the vehicles, but our call centre service is working and we are providing the service to as many clients as possible,” said Rajesh Puri, chief executive officer (CEO), Meru cab.
The management has also lodged a police complaint against the 10 drivers.
Meru cab drivers, supported by Swabhiman Taxi-Rickshaw Union, went on an indefinite strike on March 19 against the management demanding lowering of the subscription fees, more holidays and better living conditions.
“The strike will continue until and unless all our demands are met. Drivers should receive one paid leave in a month, maintenance of vehicle should be incurred by the management and subscription fees of Rs1,025 should not be taken from drivers in case of vehicle break down,” said KK Tiwari, president of the union.
However, the management claimed that they were already responsible for vehicles’ maintenance. Under the fleet taxi services, the fleet cab operator engages services of cab drivers on contractual basis. The drivers own the taxi permits while the operator provides the vehicle, call centre support and maintenance. The drivers have to pay a fixed amount to the operator and whatever he earns above that amount is his earning.