The University of Mumbai has given students four more days to register online for the degree courses.
The portal for registration has been working erratically since it opened for on Tuesday, making it impossible for students to access the site.
The deadline for registration, which was on June 21, has been extended to June 25 and colleges can enrol students in the management quota till then.
The admission portal had problems from the first day of registration, with the server crashing under the load of students trying to access the site. The problem continued the next day and on Thursday. “On the first two days, we tried to rectify the errors that were causing the website to function slowly. On Thursday, the process was getting better but was not up to the mark. We will ensure a smooth process for students from now,” said M A Khan, the registrar of the university.
While the problem is still being looked into, the process of “debugging” the application to avoid future problems has already begun, Khan added .
This year, the university had appointed a new service provider to conduct the online registrations for admissions to the degree courses. While the process of registration usually begins a day after the HSC results are announced (it was declared on May 25), the admission process started almost three weeks late and the new service provider, Exxon Automation Pvt Ltd, was selected. Until last year, the Maharashtra Knowledge Corporation Limited (MKCL) handled the registrations.
By Thursday evening, 1.31 lakh students had completed the registration process and 2.59 applications to colleges and courses were sent.
While university officials insisted that the website was fully functional on Thursday, senior officials are worried that the online service provider has not designed the website to handle heavy traffic.
“There are lakhs of students trying to finish the process daily and it seems like the company hired to finish the work hasn’t understood the magnitude of the situation. MKCL was aware of the heavy usage and was also a more established company to conduct the process,” said an official, adding that even the Maharashtra state board decided to stick to MKCL for the junior college admission process to avoid any delay in the online junior college admission process.