In just a week, it will become easier for you to lodge a complaint about potholes in the city, as the civic body has decided to expand the scope of its cellphone-based pothole tracking system to non-Android system based mobile phones. Currently, the facility is available only to Android phone users.
A new application, which, according to the civic body, will be available on its website in a week, will enable all mobile users having GPS and GPRS to upload photographs of potholes in their respective areas on the website.
The civic body’s online pothole tracking system was introduced in November.
Once a photo gets uploaded on the website, it gets assigned to a contractor, who has to attend to it within 48 hours
“The application for non-Android phones has undergone testing for a few weeks. We encountered a few bugs and are sorting them out,” said Shantanu Kulkarni, director of Probity Soft, which has developed the software for the civic body.
The application will be available for download from the website www.voiceofcitizen.com in a week, for free. There will be different applications for different mobile phone systems such as, symbian, blackberry, i-phone etc.
Acting chief engineer, Roads, Girdharilal Agarwal, said: “This facility will help more citizens to send their photos, and it will be a step towards making Mumbai pothole-free.”
Meanwhile, in an attempt to bring transparency to the pothole-tracking system, the Brihanmumbai Municipal Corporation (BMC) has decided to make public on its website the list of contractors who have failed to adhere to the deadlines imposed by the civic body, and the fines levied on them.
The civic body has also given around 98 mobile phones to its engineers to click photos of potholes.
According to officials, 6,688 potholes have been reported to the BMC so far, out of which only 4,992 potholes have been attended to.