Two days after Hindustan Times reported that contractors are not willing to fill potholes which have not been photographed and uploaded on the civic body’s website (July 12, Civic body’s pothole tracker ineffective), additional municipal commissioner Aseem Gupta clarified that it is the duty of contractors to upload photos of as many potholes as possible on the website, so that they can be attended to.
“I don’t see why this cannot happen. A contractor should click a photograph of a pothole which he sees and upload it on the website. This will work to his benefit as well, as he will get the contract to fill the pothole,” said Gupta.
Some users of the online pothole-tracking system have complained that photos of potholes are not getting uploaded. Those opposing the system say that the administration should revert to the old system, where contractors filled potholes at the ward level.
Samajwadi Party group leader Rais Sheikh told Hindustan Times that out of 400 potholes detected in his area in the last three days, only six could be uploaded on the website.
Shantanu Kulkarni of Probity Soft, the company providing technical support to the system, denied that there were problems. "People face problems only when the Internet connection is faulty or the GPS satellite is not working properly. This does not mean the system is at fault," he said.
The civic administration, meanwhile, is determined not to go back to the old system. A senior civic official said that the new system had been put in place to break the nexus of contractor-corporators-ward level officers. "We will continue with this system. It reduces corruption," he said.