After being abused by a drunken man in the middle of the night on Tuesday, film-maker Pooja Bhat called up the police control room number (100) only to be curtly asked to go to the nearest police station as nothing much could be done, said Bhatt.
"I did not feel as violated by the caller as by the woman constable who answered my phone at the police control room. I was scared and agitated and she was supposed to comfort me. I do not know if they (policemen) are there to protect us or scare us," said Bhatt, who filed a complaint at Bandra police station on Wednesday afternoon.
Bhatt received a call on her cell phone from an unknown number at around12.43am on Tuesday. The caller identified himself as Ashish and started hurling abuses at her. As her father and husband were not in town and her brother was asleep at his Bandra home, she decided to call the police control room for help. A woman constable answered the phone.
"I identified myself and narrated the incipient. She curtly asked me to go to the Bandra police station. I argued saying that I was at home alone and since it was 1am, I could not possibly go to the police station. She said that she could not do much and hung up," said Bhatt.
Sadanand Date, joint commissioner of police (law and order) said, "I will find out what happened. We have recordings of all calls made on the helpline (100). We will look into it and if there is any lapse, adequate follow-up action will be initiated."
Bhatt then posted about the incident on Twitter, when a respondent told her to call 103, the police helpline meant for women, children and senior citizens. A woman constable answered the phone, consoled the actor and gave her with the contact numbers of Bandra police station. Bhatt called the station about four to six times, but to no avail.
The Bandra police have registered a complaint against an unknown person under Sections 507 (criminal intimidation by an anonymous communication) and 509 (word, gesture or act intended to insult the modesty of a woman) of the Indian Penal Code.
Bhatt has not named any suspects in the case and the police are tracing the man's cell phone number.