The downpour on Tuesday left Amita Raj, a Goregaon resident, no option but to jump onto the tracks and walk to her destination.
“I was stuck between Grant Road and Charni Road station for an over hour. I called the railway helpline, but they told me that there was nothing they could do because of the rain and then hung up,” said the homemaker.
As heavy rains lashed the city on Tuesday, the city managed to stay afloat, albeit barely.
The civic control room received several complaints about waterlogging at a series of places — Saat Rasta, Hindmata, Parel, Andheri subway, parts of LBS Marg in the eastern suburbs, as well as in parts of Dahisar.
Around 30 pumping machines were deployed to flush out the clogged water.
Apart from that, traffic snarls were experienced at Churchgate, Fort and other parts of the city.
Commuters also complained that taxi and autorickshaw drivers refused to ply short distance, leaving many people stranded outside railway stations.
Trains services were also slightly affected as rainwater inundated the tracks.
Services on the Harbour lines, already affected due to derailment at Reay Road, was running late by more than 10 minutes.
Similarly, delays were seen on the Central and Western lines.
The Western railway services were affected a little after a tree fell on the overhead wire. Slow trains lines had to be diverted on to the fast track between Grant Road and Charni Road.
Also, the downpour and high intensity winds uprooted over 11 trees in the city.
Of these seven were in the island city, one in the eastern suburbs, and three in the western suburbs.