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Registered but no IDs

While the West region police (Bandra to Andheri) have been boasting of registering the maximum number of senior citizens compared to the rest of the city, five people from Marol in Andheri (East) have been struggling for the past eight months to acquire their registration IDs.

mumbai Updated: Aug 09, 2010 01:39 IST
Megha Sood

While the West region police (Bandra to Andheri) have been boasting of registering the maximum number of senior citizens compared to the rest of the city, five people from Marol in Andheri (East) have been struggling for the past eight months to acquire their registration IDs.

The senior citizens claim that after the launch of the website 'www.hamarisuraksha.com' in September 2009 which allows people to register with the police online, they approached by K.M.M. Prasanna, deputy commissioner of police (zone 9) and requested him to register them with the helpline.

The procedure to register the senior citizens is to make them fill in their details on a hard copy, which the constables transfer online. The police then hand over a login ID and password so that they can fill in the rest of the details themselves and make changes or update their account.

Mohan Siroya (74), a consumer activist said that on his request, Prasanna had deputed two constables from the MIDC police station to their houses. The constables took down their basic details and left saying they would come back with their ID and password. It has been eight months, but they have still not been given their IDs.

Siroya, who stays with his wife Anandi (67), had been getting threats from an unknown caller. "Since I am an activist, I got threats in May and thought it essential to register a complaint for my safety," said Siroya.

When Siroya went to the MIDC police station, he was asked for his senior citizen registration ID. Siroya told the police he had not yet received it.

"The police did not have my details. They have still not been able to find out who was calling me," added Siroya. Amitabh Gupta, additional commissioner of police (west region) said that he will take down Siroya' address, "If the details are not registered with us, I will make sure that it is immediately," said Gupta.

An estimated 4 lakh senior citizens live alone in the city. Surveys in the past decade have said that 188 senior citizens have been killed so far. "The scheme started by the police is good but their claims are bogus. The constables had told us that they would check on us every 15 days, but even that is not being done," said Siroya.

The western region has seen a surge in registrations in the last seven months, with 14,098 residents of the Bandra-Andheri stretch registering with the helpline.

According to social activists helping the police, around 20 per cent of the total registrations are yet to receive their IDs. Zone 9—Bandra to Andheri— have the highest number at 8,937. Police say that this is because to the effort put in by officers and volunteers. "We reached out to each senior citizen and made sure they registered," said Rajiv Patel, a social activist.